Privacy Policy

At INNOVISION we respect the privacy of the users of our website and act to protect the information provided to us responsibly, reasonably, and in accordance with applicable law.

This Privacy Policy is intended to explain what information we collect on the site, for what purposes we use it, to whom we may disclose it, and how you can contact us with any question or request regarding privacy.

The site is operated by us. Information provided through the forms on the site may be shared with our sales or service representatives and with the systems we use for managing inquiries, providing service, and maintaining the relationship with users and those interested in our services.

What information do we collect?

When using the forms on the site, we may collect the details you provide, depending on the type of form.

In addition, we may collect and store technical and operational information related to the use of the site and the submission of inquiries, such as:

• UTM parameters
• Campaign or referral source
• User language
• Time the inquiry was submitted
• The page, tour, or form from which the inquiry was sent
• Device type, browser, and operating system
• Technical information required for securing the site, preventing misuse, and improving service

We may retain the IP address for the purpose of documenting consents given on the site, handling inquiries, information security, identifying and preventing misuse, and complying with legal requirements.

The user is not legally required to provide the information, but without providing the details marked as mandatory, we may not be able to get back to them, provide information, or handle their inquiry.

Purposes of use

We may use the information provided or collected through the site for the following purposes:

• Contacting the user
• Handling an inquiry submitted through the site
• Providing information about us, our products, and our services
• Scheduling a call, meeting, demo, or continued engagement
• Adapting the service or demo to the user's needs
• Managing and tracking inquiries in CRM systems
• Documenting the source of the inquiry
• Analyzing and improving the site, tours, and services we offer
• Securing the site and preventing fraud or misuse
• Complying with legal obligations
• Sending updates, marketing information, or relevant offers, only when the user has given appropriate consent

You may request at any time to stop receiving marketing communications through the unsubscribe option in the messages or by contacting us.

Disclosure to third parties

We do not sell personal information to third parties.

We may transfer information provided on the site to representatives, employees, suppliers, and service providers acting on our behalf, insofar as required for:

• Handling inquiries
• Providing service
• Contacting the user
• Scheduling a call, meeting, or demo
• Managing the sales and service process
• Managing inquiries in CRM systems
• Documenting the source of the inquiry
• Operating and improving the site

We may store or process the information through suppliers that assist us, including storage and cloud providers, information security, CRM systems, mailing systems, analytics services, source-attribution analytics, technical support, and site development.

We may disclose information to a competent authority or a third party where disclosure is required by law, judicial order, request of a competent authority, or in order to protect our rights.

Any transfer of information will be done only to the extent required for handling the inquiry, providing service, managing the relationship with the user, operating and securing the site, or complying with legal requirements.

Retention of information

We will retain the information for the time required to handle the inquiry, manage the relationship with the user, provide the service, keep internal records, improve the service, and comply with legal requirements.

We work not to retain personal information beyond the period required for the purposes for which it was collected, unless there is a legal obligation or justification to continue retaining it.

Cookies and measurement tools

We may use cookies and similar technologies for the proper operation of the site, saving user preferences, information security, measuring performance, analyzing usage patterns, and improving user experience.

Some cookies may be operated through external suppliers that provide us with storage, measurement, analytics, advertising, or marketing services.

You can limit or block the use of cookies through your browser settings. Blocking certain cookies may impair some features or services on the site.

Information security

We take reasonable and accepted measures to protect the information provided and collected through the site.

However, systems and websites connected to the internet are not entirely immune. Therefore, we cannot guarantee absolute immunity against intrusion, malfunction, data loss, exposure, unauthorized use, or other security incidents.

Access, correction, and deletion of information

Any user may contact us and request to review the personal information stored about them or request its correction, in accordance with and subject to applicable law.

The user may also request deletion of the information, subject to legal, business, or operational obligations that apply to us and to the circumstances in which we are entitled to continue retaining the information.

The rights of access and correction of personal information are regulated, among other things, in Sections 13 and 14 of the Israeli Privacy Protection Law, 1981.

External links and services

The site may include links, embeds, or connections to websites and services of third parties.

Use of these websites and services is subject to the privacy policies and terms of use of those third parties. We are not responsible for the way these parties collect, retain, or process information.

Updates to this policy

We may update this Privacy Policy from time to time, including following changes to the site, services, the technologies we use, or applicable law.